Account details
Information such as your username, email address, and account preferences helps identify and manage your account.
Player privacy
Tradeit Your data. Your play.
Tradeit uses account and gameplay information to run online games, multiplayer features, and community tools. This policy explains what may be collected, why it is used, and how to ask about your information.
Clear choices matter.Review the controls and contact options below.
Policy guide
The essentials, in four parts
Use the tabs to explore the main points. Each section covers a different part of how information moves through a gaming account.
The information we receive depends on the features you use and the settings you choose. We collect what is needed to maintain an account, support play, and keep the community usable.
Play activity
Game sessions, settings, progress, and multiplayer activity can be recorded to operate the games and related features.
Community content
Messages, posts, reports, and other content you choose to submit may be processed to provide community tools and handle moderation.
Device and support
Browser or device details, diagnostic data, and support messages may help identify technical problems and respond to you.
Information collected automatically
When you use the platform, technical records may include connection details, device or browser type, settings, timestamps, and error reports. These records help deliver sessions, diagnose faults, and protect accounts.
Cookies and similar technologies
Cookies or comparable storage may support account sessions, remember preferences, and measure platform performance. Your browser settings can limit some storage, though parts of the service may then behave differently.
Information you choose to share
Profile details and community posts may be visible to other players according to the feature and your settings. Avoid putting private contact or financial details in public areas.
We use information for the service tasks described here. Access is limited to people and providers who need it for those tasks, subject to appropriate safeguards.
Keep your session working
Account and session information supports sign-in, game access, multiplayer connections, saved preferences, and player support. Technical records also help us investigate crashes, connection issues, and reports of harmful activity.
Connect players
We use relevant game and account details to provide multiplayer and community functions.
Fix platform issues
Diagnostics can help trace errors and improve how games run across supported devices.
Protect accounts
Service records may help detect misuse, enforce platform rules, and respond to security concerns.
Reply to you
Contact details and support history help us answer questions about your account or request.
Service updates and messages
We may use account contact details for service notices, account administration, and replies to requests. Promotional messages, where sent, should include a way to manage those communications.
Legal and safety needs
Information may be used or retained when needed to address security incidents, enforce applicable terms, meet legal obligations, or protect the rights and safety of players and others.
Retention depends on why information was collected, how the feature works, and whether a legal or security need requires a longer period. We review information for deletion or de-identification when it is no longer needed for its stated purpose.
Account records
Information linked to an active account supports sign-in and account functions.
- Used while the account is maintained
- May remain where required for legal or security reasons
Session and support records
Technical and help records can be kept long enough to investigate issues and respond.
- Retention depends on the record's purpose
- Access is limited to relevant service tasks
Closed or removed data
Deletion requests are reviewed alongside operational, safety, and legal requirements.
- Some records may persist in protected backups temporarily
- We explain limits when responding to a request
Privacy rights and requests
Depending on where you live, you may be able to request access to, correction of, or deletion of personal information, or ask for a copy. You may also have the right to object to or limit certain processing, withdraw consent where processing relies on consent, or appeal a decision. Rights and exceptions vary by location.
How we verify a request
We may ask for information needed to confirm that a request relates to your account. Please do not include your password or payment details in a privacy request. An authorized agent may need to provide evidence of permission where local law requires it.
Children's information
Parents or guardians who believe a child has submitted personal information can contact us using the details below. We will review the request and take appropriate steps under applicable law.
A practical standard
Privacy should be understandable
Here is the approach this policy sets out. Clear explanations help players make informed choices.
Purpose comes first
Information is connected to account, game, community, support, safety, or legal needs described in this policy.
Choices have context
Settings and browser controls can affect how some features work. Review them before changing how information is used.
Requests have a route
Contact the privacy team to ask about your information or exercise a right available where you live.
Contact the privacy team
Have a privacy request?
Send a clear description of what you need. Include the account email or username associated with your request, but never send your password.
Email: [email protected]
845 Medical Drive, Tyler, Texas 75432, USA
Tell us whether you want access, a correction, deletion, or help understanding a privacy setting.